I have a jeep wagoneer series 3, I am working with a person by the name of Brendan and am having issues. I am experiencing several issues with the vehicle and trying to get this into service. My representative doesn't call back when I leave a voice-mail and when I email him he never responds doesn't listen to what I am asking for. I moved to Arizona and he continues to set up appointments in Colorado even though I told him my address many times. I called and asked for someone that could help me otherwise but nothing ever happens. I am really discouraged over this experience.