Yes they are having issues with it. Not sure when it will be back working. AT&T having wifi issues in canada. Cant purchase anymore. Not sure when that will be fixed either.Anyone else having issues with Wagoneer app not updating. My data is being retrieved from 2/11/2022 and won’t show me current fuel tank, miles, etc. I can still use the app to open the car, lock the car and remote start.
@WagoneerCxSvc Please assist!Yes, we have been having issues with it. Currently it is saying last updated Feb 24th (28 days ago). It is still working to unlock and start the vehicle, but that is about it. We tried calling the Wagoner concierge number the other day, but there was no answer, the call went to voice mail which said “voicemail box is full”. Anyone have any other details on this? It is quite frustrating.
The concierge will tell you its a siriusXM problem and to call them. Sirius XM will tell you there is a problem with no date of fix.Yes, we have been having issues with it. Currently it is saying last updated Feb 24th (28 days ago). It is still working to unlock and start the vehicle, but that is about it. We tried calling the Wagoner concierge number the other day, but there was no answer, the call went to voice mail which said “voicemail box is full”. Anyone have any other details on this? It is quite frustrating.
I too am seeing the same thing on my app. It is frozen a day later after picking up the vehicle from the dealership. No mileage, gas being updated.Anyone else having issues with Wagoneer app not updating. My data is being retrieved from 2/11/2022 and won’t show me current fuel tank, miles, etc. I can still use the app to open the car, lock the car and remote start.
Is this the app on your cell or the UConnect5 app info for your dash?I too am seeing the same thing on my app. It is frozen a day later after picking up the vehicle from the dealership. No mileage, gas being updated.
It is both the App and online also. It's what I call S.O.S. - Stuck On Stupid.Is this the app on you cell or the UConnect5 app info for your dash?
I'm having the same issue. No update since April 1st on fuel and systems last update was in late February. Doesn't seem to be a way to push an update either. No way I'm paying $15 per month and not be able to get data in real time or at least in a 24 hour timeframe.Anyone else having issues with Wagoneer app not updating. My data is being retrieved from 2/11/2022 and won’t show me current fuel tank, miles, etc. I can still use the app to open the car, lock the car and remote start.
Thank you for posting an option/workaround for us to recover the system until the full update is pushed out. This helps for those in the forum who were left with a challenging situation of non-functioning items.Hi Everyone,
We apologize for any inconvenience that this has caused you, but please know that our teams are aware of these concerns and are actively working on a resolution. In the meantime, we kindly recommend performing the following tips and tricks, since this may help retrieve your vehicle’s update information–
- Clear personal data from Uconnect system & perform a soft reboot
- Uninstall and reinstall the Jeep App
Sarah
WagoneerCxSvc
I will try this later. Thank You for posting this.Hi Everyone,
We apologize for any inconvenience that this has caused you, but please know that our teams are aware of these concerns and are actively working on a resolution. In the meantime, we kindly recommend performing the following tips and tricks, since this may help retrieve your vehicle’s update information–
- Clear personal data from Uconnect system & perform a soft reboot
- Uninstall and reinstall the Jeep App
Sarah
WagoneerCxSvc
Nevermind, still going through never ending no connection loops, requiring me to unpaired my phone and restart it and pair again.I had an update on Monday, April 4th. Seems to have fixed the constant phone disconnecting.
Mine stopped on Feb 23th. Still says I have 3200 miles on it. Funny thing is it now requires me to pay for it on the 15th I don't know if I want to do thatAnyone else having issues with Wagoneer app not updating. My data is being retrieved from 2/11/2022 and won’t show me current fuel tank, miles, etc. I can still use the app to open the car, lock the car and remote start.