Apple CarPlay (background feedback)

[DocSkip]

Noted today - a background noise when using CarPlay - its most notable during phone calls - but with low volume on AppleTunes - it is evident too. Hard to describe the noise.....but its constant (like a muffle from an open window or something).

Anyone?

 

[kfrisella]

I notice background noise with Apple car play music (Amazon music streaming) when using navigation and the system is stating directions. Once she finishes her instructions, it isn’t as noticeable. I also noticed this when adjusting the foot accelerator.

 

[JeepRealtor]

My grand Cherokee L overland had/has this issue as well sometimes. Please and hold the bottoms on volume and tone for about 10 seconds to reset the radio. Won’t lose your settings.

 

[DocSkip]

My grand Cherokee L overland had/has this issue as well sometimes. Please and hold the bottoms on volume and tone for about 10 seconds to reset the radio. Won’t lose your settings.

Thanks. Can you explain that again? A picture perhaps? I’d like to try this.

 

[ttutko]

Thanks. Can you explain that again? A picture perhaps? I’d like to try this.

I believe he's talking about rebooting the UConnect system. You push in both the physical volume and tune buttons at the same time and hold them in until it resets (around 10 seconds). See image below. You can do this while driving, it won't screw up anything and sometimes help when bluetooth/android auto/apple carplay won't connect. I had to do the same thing in my Grand Cherokee periodically too when bluetooth wouldn't connect.

 

[DocSkip]

I believe he's talking about rebooting the UConnect system. You push in both the physical volume and tune buttons at the same time and hold them in until it resets (around 10 seconds). See image below. You can do this while driving, it won't screw up anything and sometimes help when bluetooth/android auto/apple carplay won't connect. I had to do the same thing in my Grand Cherokee periodically too when bluetooth wouldn't connect.

View attachment 345

Thanks. Will try this in the morning.

 

[ttutko]

Thanks. Will try this in the morning.

Keep in mind that overnight is generally the same thing because I think the system only stays "warm" for a while off the battery (which is why bluetooth and things are quick to reconnect when you just go in a store and come back out) so in the morning it will probably have already shutoff and will be just like rebooting it.

 

[SNBI_07]

I’m having the same issue, and it’s happened over multiple days so I doubt a reboot will do anything. The static sounds like someone is shaking a salt shaker, quite annoying.

 

[Johntpr]

It is a well known issue on the Wagoneer facebook groups. Jeep is aware. Supposedly a fix is coming out in December.

 

[Randyv]

Noted today - a background noise when using CarPlay - its most notable during phone calls - but with low volume on AppleTunes - it is evident too. Hard to describe the noise.....but its constant (like a muffle from an open window or something).

Anyone?

No problems on phone calls doc. But in general with Uconnect, neither or Apple Carplay nor Android Auto stay connected long enough to really notice.

 

[DocSkip]

Udate: I went to dealer this morning. They did a STAR Bulletin and "recalibrated" radio. Seems fixed. Thanks to those who DM'd that this has been an ongoing issue (I was hoping it wasn't just me being overly critical)! ~skip

 

[DocSkip]

I’m having the same issue, and it’s happened over multiple days so I doubt a reboot will do anything. The static sounds like someone is shaking a salt shaker, quite annoying.

@SNBI_07 - ask your dealer service manager to review the open STAR bulletin and perform a radio recalibration. I was in/out this morning in under an hour. Problem appears fixed.

 

[Johntpr]

 

[DocSkip]

That'd be it 👍👍👍

 

[SNBI_07]

@SNBI_07 - ask your dealer service manager to review the open STAR bulletin and perform a radio recalibration. I was in/out this morning in under an hour. Problem appears fixed.

Got an appointment set for next Friday to do the recall, I’ll bring this up as well, thanks!