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Failed UConnect Message......Anyone?

DocSkip

Moderator
Staff member
Another Easter egg perhaps? Does anyone know what this means? Anyone else get this previously?

@WagoneerCxSvc - please explain why I spend more time at my servicing dealer than I do in my own garage? Please? #pissedconsumer

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Johntpr

Well-known member
So damn vague..."uconnect requires service." Wish it would be more specific and give more details. Mine at least gave an error code -4. I gave up getting any help and just did a hard reset on mine. I emailed and called Uconnect several times without getting anywhere. The downside of a hard reset is that any internal stored codes would likely be erased. The Uconnect contact is customercare@connected.jeep.com. I would carbon copy the Wagoneer concierge. Try one other thing....take a multi meter and see what the voltage is of your battery is at rest., and then again when running. Curious if your battery may be run down still from that Amp drain situation.
 
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DocSkip

Moderator
Staff member
LOL @Johntpr I am the guy who calls the guy who is the guy who fixes what the original guy called the guy about 😂. I don't have a multi-meter and if I did, 100% confident I'd need to watch ten YouTube videos on what to do with it 😂😂😂😂😂. Dealer will come pick up tomorrow; deliver a rental; and its now THEIR problem to resolve.
 

OleNavyMane

Active member
LOL @Johntpr I am the guy who calls the guy who is the guy who fixes what the original guy called the guy about 😂. I don't have a multi-meter and if I did, 100% confident I'd need to watch ten YouTube videos on what to do with it 😂😂😂😂😂. Dealer will come pick up tomorrow; deliver a rental; and its now THEIR problem to resolve.
This is the same approach I took with my '20 RAM 1500 Limited EcoDiesel. Had an exhaust leak that was noticeable in the cabin. Went round and round until I decided it was no longer my problem to fix. They tried and tried (so they said) to remedy but ultimately could not. I executed a lemon law arbitration, won and am currently awaiting delivery of my '22 RAM 1500 Limited EcoDiesel.

After I take delivery and everything is a go. Will be acquiring the GWSIII--good hunting.
 

coolerbythelake

Well-known member
LOL @Johntpr I am the guy who calls the guy who is the guy who fixes what the original guy called the guy about 😂. I don't have a multi-meter and if I did, 100% confident I'd need to watch ten YouTube videos on what to do with it 😂😂😂😂😂. Dealer will come pick up tomorrow; deliver a rental; and its now THEIR problem to resolve.
I actually LOL’d at that. Like actual, not just letters on the internet kind of LOL. Glad to know I’m not the only guy like that… 😂🙏🏼
 

tnedator

Well-known member
All your messages are making me glad I'll be a three jeep family, but only two drivers. If the GW goes in the shop, I'll take the JLU and give my wife my WL JC that hopefully will be here only a couple weeks after her GW and our JLU.
 

DocSkip

Moderator
Staff member
@KTWagoneer - ".....call the guy!"

Just kidding. iPhone or other? I ask, as I had a helluva time getting mine to stay connected. They had to complete a system "recalibration" procedure and now its okay. Hope that helps. Open a case with @WagoneerCxSvc ~Skip
 
@KTWagoneer - ".....call the guy!"

Just kidding. iPhone or other? I ask, as I had a helluva time getting mine to stay connected. They had to complete a system "recalibration" procedure and now its okay. Hope that helps. Open a case with @WagoneerCxSvc ~Skip
I have an android. We're going back to the dealer today so I'll let them know what your recommending. Not having your phone connect after paying what I did is more frustrating than I really want to admit.
 
I have an android. We're going back to the dealer today so I'll let them know what your recommending. Not having your phone connect after paying what I did is more frustrating than I really want to admit.
So - dealership was not super helpful but we did figure out that if you turn off Android Auto it will stay connected.
 
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