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Greyson Boehm

New member
I really don't like this sound system very much. I had to change another one. Cheaper but better. However, I forgot the name of that brand. I think you should refer to a few other brands with more affordable prices
 

LevPeyse

Member
Good thing for us grand wagoneer owners is we are guaranteed a free loaner while no one else gets loaners because there are no vehicles.
hi @Gatzu -- does it actually say this anywhere? It was pitched to us as a benefit when we were buying the car but all I could find online at WCS is that they cover only the first day rental for same-day service. Dropped off my car this morning, and even though we got a "loaner" what my wife actualy sigend was a car rental agreement with $35/day written on it. Dealer will likely waive it but just wanted to have something I can reference in case they don't.
 

Randyv

Well-known member
hi @Gatzu -- does it actually say this anywhere? It was pitched to us as a benefit when we were buying the car but all I could find online at WCS is that they cover only the first day rental for same-day service. Dropped off my car this morning, and even though we got a "loaner" what my wife actualy sigend was a car rental agreement with $35/day written on it. Dealer will likely waive it but just wanted to have something I can reference in case they don't.
See a couple of attached screenshots. I verified the 10 points with a Wagoneer Client Services Rep. The loaner is supposed to be the same size and capability. This applies to Wagoneer and Grand WagoneerScreenshot_20220127-172437_Chrome.jpgScreenshot_20220127-172709_Chrome.jpg
 

Gatzu

Active member
hi @Gatzu -- does it actually say this anywhere? It was pitched to us as a benefit when we were buying the car but all I could find online at WCS is that they cover only the first day rental for same-day service. Dropped off my car this morning, and even though we got a "loaner" what my wife actualy sigend was a car rental agreement with $35/day written on it. Dealer will likely waive it but just wanted to have something I can reference in case they don't.
They had me sign something saying it’ll cost but the moment I got done signing,they gave me a paper saying it’s paid and no charge. I didn’t even have to drive to the dealership once. They brought the loaner to my house and brought my wagoneer back to my house when it was done.
 

DocSkip

Moderator
Staff member
They had me sign something saying it’ll cost but the moment I got done signing,they gave me a paper saying it’s paid and no charge. I didn’t even have to drive to the dealership once. They brought the loaner to my house and brought my wagoneer back to my house when it was done.
Same @Gatzu - my local Browns CJDR in Sterling, VA has been nothing shy of spectacular - dropping off/picking up at my house a few times now. VERY super job of representing the brand.
 

LevPeyse

Member
They had me sign something saying it’ll cost but the moment I got done signing,they gave me a paper saying it’s paid and no charge. I didn’t even have to drive to the dealership once. They brought the loaner to my house and brought my wagoneer back to my house when it was done.
So I got my car back -- it was a the dealers for a week but seems to be back to normal now. They gave us an older model Grand Cherokee as a loaner which was okay but not quite the experience we were promised. Anyways, the next day they also charged me $69 and when I called to ask they said it's for the gas on the loaner (we returned it with a quarter tank). This is our first expeirence with Jeep and with Wagoneer so I don't know what to expect. I was a life long Lexus owner and ahd several cars with them and never once got charged for any of the loaners or gas used when going in for service. @WagoneerCxSvc am I wrong to expect similar from Wagoneer??
 

Gatzu

Active member
So I got my car back -- it was a the dealers for a week but seems to be back to normal now. They gave us an older model Grand Cherokee as a loaner which was okay but not quite the experience we were promised. Anyways, the next day they also charged me $69 and when I called to ask they said it's for the gas on the loaner (we returned it with a quarter tank). This is our first expeirence with Jeep and with Wagoneer so I don't know what to expect. I was a life long Lexus owner and ahd several cars with them and never once got charged for any of the loaners or gas used when going in for service. @WagoneerCxSvc am I wrong to expect similar from Wagoneer??
Odd. I had barely any gas left in it when they came to my house and picked it up. I did not get hit with any charges for gas. That’s ridiculous
 

Bigmanny

Member
I have always been responsible for gas on a loaner for the following brands BMW, Acura, GM, part of what you sign when you take it. I dont recall My wife's Lexus dealer charging for gas, but they also never have loaners or available service appoints (2 weeks to a month out always).
 
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