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Randomly shut off while driving today

So Friday my power steering went then finally came back on, today while driving up to a stop light the air suspension started blinking then the whole car shut off while driving. I turned it back on and drove it to a parking lot and turned it off. Gave a few minutes, then drove it home. What the hell? 1200 miles, 2 months old. I’m regretting buying this.
 

Costa

Well-known member
Who is the case person? Thank you? Someone in here?
Put your cursor on the link DocSkip put in his post (also right here): @WagoneerCxSvc. You will see a button in the bottom right popup that says "Start Conversation". Click on it and you will be able to send Wagoneer Client Services a message. They will work with you to assign a case person, help you resolve your issues, etc. You should have also gotten introduced to them by your Dealership when you purchased the vehicle and took delivery. They also have a call in number, email address, etc. Easiest since you are on this forum reading this: click the Start Conversation button. Hope this helps!
 
I had the random shut off happen to me once. I was going slow so not really a big deal. Just thought it was odd. Hasn't happened since. Definitely quite a few bugs for the Wagoneer.
 
To follow up with this. It spent a week in the shop. They didn’t find anything wrong but apparently told my husband it had a lot of software updates? They drove it around and waited for it to do the same issues which it didn’t and now I have it back. I don’t even feel safe driving it.
 

Costa

Well-known member
To follow up with this. It spent a week in the shop. They didn’t find anything wrong but apparently told my husband it had a lot of software updates? They drove it around and waited for it to do the same issues which it didn’t and now I have it back. I don’t even feel safe driving it.
Hi, question: which vehicle are you driving, a Wagoneer or Grand Wagoneer?
 

Dahammer

Well-known member
So Friday my power steering went then finally came back on, today while driving up to a stop light the air suspension started blinking then the whole car shut off while driving. I turned it back on and drove it to a parking lot and turned it off. Gave a few minutes, then drove it home. What the hell? 1200 miles, 2 months old. I’m regretting buying this.
On FB, I read that someone's wagoneer is being towed. In a group chat, a finance person at a dealership mentioned that he was told by his 'rep' about two employees who were on the same shift and that (not all of them) wiring harnesses needed to be replaced. They (company) are not sure which make and model these two worked on. A spouse of a hubby (GM mgr) at a dealership hasn't heard about it. He suggested contacting their rep for info.

Not sure if this is true, but it was informative.
 

Costa

Well-known member
Wagoneer series 3
Thanks for the update. It has the engine that cuts off at stop lights and other situations unless you use that button to turn it off every time you start the vehicle. Hum, wonder if other Wagoneer owners are having the vehicle cut off while actually driving rather than slowing down/stopped scenarios. Could be Stellantis has a software bug in that function.

Not a mechanic, don't even play one on TV. Just wondering if our Wagoneer owners are experiencing what you are seeing. I've not seen anyone else with that many strange driving scenario issues. Most items on this forum have so far been fixed by TSBs or CSBs. Hopefully the @WagoneerCxSvc team may be able to pull data together to help.

Any news or updates from the Dealership about it in the last 18 days? Is it still happening every so often?
 
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