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Headliner caving in......

DocSkip

Well-known member
And the hits keep on coming. Day Two and the headliner is collapsing..... This, in addition to the 2nd Row power seat not being operational.

So much for Quality Control on a $90k car!

Hope someone from #Jeep is listening! #Failure!

49A48B38-A2D7-49A5-9750-EB6A9FBF8046.jpeg
 

Randyv

Active member
And the hits keep on coming. Day Two and the headliner is collapsing..... This, in addition to the 2nd Row power seat not being operational.

So much for Quality Control on a $90k car!

Hope someone from #Jeep is listening! #Failure!

View attachment 321
Sorry about your headliner issue. Seems QC was non existent on these vehicles. I am having numerous issues with mine and walked out today to find out dead in the garage. Roadside got it started but now it's sporting beautiful warning lights all over the dash, the touchscreen no longer works and the SOS is disabled. Great job Jeep! And no, I don't think anyone from Jeep is listening.
 
Sorry about your headliner issue. Seems QC was non existent on these vehicles. I am having numerous issues with mine and walked out today to find out dead in the garage. Roadside got it started but now it's sporting beautiful warning lights all over the dash, the touchscreen no longer works and the SOS is disabled. Great job Jeep! And no, I don't think anyone from Jeep is listening.
Sorry to hear you’re having issues with your battery. I posted in another thread but unfortunately I am in the same boat as you. Can you update me on whether or not your issue has been fixed? This is the third time in three weeks that my battery has died.
 

MJ331

Member
Came on here just for this. Week 5 and mine has been in the shop twice already for electrical issues.
 

DocSkip

Well-known member
@MJ331 - what electrical issues specifically (so we can learn from your experiences)?

I can say - despite the issues Jeep and my dealer (sales and servicing dealers) have been extraordinary to work with and have mediated everything.
 

MJ331

Member
Won’t read text messages says incompatible but it read them before, screen froze the other day when car was turned on and wouldn’t do anything didn’t work at all, both remotes work for only one tv changed the batteries still didn’t work, seat warmer wasn’t turning on before
Seat warmer won’t stay on.
radio glitched out and died
 

Randyv

Active member
Won’t read text messages says incompatible but it read them before, screen froze the other day when car was turned on and wouldn’t do anything didn’t work at all, both remotes work for only one tv changed the batteries still didn’t work, seat warmer wasn’t turning on before
Seat warmer won’t stay on.
radio glitched out and died
Sorry these things are happening to you as well. Our remotes did something similar and I had to completely reset one of them and re-sync it to its screen. The seat warmers seem to be a common problem. Our Uconnect went black recently and then came back on about 5 minutes later so sounds like a similar problem. Hopefully they engineers that have been traveling the country looking at these problems can find a resolve soon. The uconnect screen issue is actually dangerous at night.
Good luck!
 

DocSkip

Well-known member
I vaguely recall reading something on the forums that a UConnect 5 update was going to be pushed out/ready by Mid-December. Can anyone confirm this with Wagoneer Client Services or a Stellantis rep?
 

MJ331

Member
I’m getting a whole new radio. Of course it won’t be here until Monday, but will let you know how that goes. So far, I’ve had the car for 42 days and it’s been in the shop for 11…
 

DocSkip

Well-known member
@MJ331 - despite the headaches, I hope this helps resolve the issue. From all the posts on here lately - it would APPEAR that FCA Engineers are planning a huge software push in December - that HOPEFULLY will help resolve some of the lingering issues. Keep us updated on how Monday goes. Hope you had a great Thanksgiving! ~skipper
 

Wooshkey

Member
@DocSkip, Did they ever fix your headliner issue? If so are you happy with the repair? I'm picking up my Wagoneer SII on Monday, 12/6. I will be checking my headliner before signing papers! :)
 

Randyv

Active member
The dealer called me on Friday after Thanksgiving and said he'd be bringing my Wagoneer back on Monday. Spoke to Wagoneer Client Services yesterday (tuesday) since I never heard back from the dealer. They are ordering new heating element grids for the seats and of course, they are on back order. The dealer plans on keeping the Wagoneer there until the parts come in (I'm guessing this is because they don't want to make the trip to my house twice). I'll be talking with client services again this afternoon once she has an eta on the parts. This continues to be ridiculous.
 
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