Anyone having issues with their front wheels grinding after driving on stones? My wife was driving our Series 2 Wagoneer on Friday and a grinding sound started coming from the front right wheel. Loud enough that people outside were stopping and looking at her as she drove by. She pulled into a parking lot and called me, so I drove to her to check it out. She pulled forward and backward a few times and yes, there was a very loud metallic grinding noise. Had her drive a few times the full length of the parking lot, and it didn’t go away. Figured it’s a new vehicle, so we parked it and had Wagoneer services come and pick it up and bring it to the dealer.
Dealer was closed and their service department wasn’t open until this morning. Called them this morning and was told it would be at least Wednesday until they could look at it and they had no loaners available. Called my sales guy, who has been great so far, and gave him some crap about the Wagoneer promise. He did good and had the truck into service immediately and pulled a loaner from their inventory to have ready if the fix took some time.
So they pulled the wheel and found a bunch of stones caught between the brake rotor and backing plate. Said they have seen this a few times already with Wagoneers. This seems like a pretty crappy setup where a “Jeep” that’s supposed to be off road rugged can grind away on the back side of the brake rotors simply by driving on a stone lane or chip and seal road. Every other vehicle I have ever worked on had a backing plate with some flex to it so that stones kick out when they get in that area.
Anyone else experienced this or do you think they are feeding me a line of crap?
Dealer was closed and their service department wasn’t open until this morning. Called them this morning and was told it would be at least Wednesday until they could look at it and they had no loaners available. Called my sales guy, who has been great so far, and gave him some crap about the Wagoneer promise. He did good and had the truck into service immediately and pulled a loaner from their inventory to have ready if the fix took some time.
So they pulled the wheel and found a bunch of stones caught between the brake rotor and backing plate. Said they have seen this a few times already with Wagoneers. This seems like a pretty crappy setup where a “Jeep” that’s supposed to be off road rugged can grind away on the back side of the brake rotors simply by driving on a stone lane or chip and seal road. Every other vehicle I have ever worked on had a backing plate with some flex to it so that stones kick out when they get in that area.
Anyone else experienced this or do you think they are feeding me a line of crap?
