Search results

Hi, Are you still actively experiencing these concerns with your Wagoneer vehicle? If so, could you please send us a private message, so we can take a further look into this on your behalf? Dakota Jeep Cares

Hi Jaftech, We're aware of a couple software updates being released over-the-air recently! If you're still experiencing concerns and need assistance, please feel welcome to PM us and we can take further look into your vehicle information for you. Steph Wagoneer Client Services Hi Costa...

Hello everyone! If your vehicle is equipped with the Rear Seat Entertainment system, we wanted to share an update towards resolving some of the concerns we've seen related to the error message when entering the Rear Seat App in the media tab. Per STAR Case S238A000004, an app-over-the-air...

Hi engin, We've seen a S26.15 file being shared across other social platforms. However, it was not officially released by Stellantis and we advised owners not to apply the file until further notice to avoid potential electrical concerns, such as Battery Drain, Cluster/Radio Will Not Shut Off...

Hi Wagonstro and Newwagon, Our team would like the opportunity to have a further look into these concerns for you and provide any additional support to ensure your vehicle is working as intended. Please feel welcome to send us a private message with your VIN and dealer information to discuss...

We are very sorry to hear of this situation and would be happy to dig in further. Please send our team a private message that includes your case number to get started. Kate Wagoneer Client Services Thanks for tagging us, Costa! Kate Wagoneer Client Services

It's my pleasure. If you need support while you're at the dealer, feel free to send me a private message. Kate Wagoneer Client Services

Hey there! This TSB only mentions the Grand Wagoneer and Wagoneer at this time. However, if you're experiencing concerns with the L version that you'd like to discuss, I would certainly be happy to dig in. Send me a private message when you're able. Kate Wagoneer Client Services

Hello everyone. Our team wanted to make all Wagoneer owners aware that a TSB has been released for a Power Side Step Module Update. We recommend that if you haven't already, you get in touch with your dealer to get repairs started. If anyone needs assistance or an extra layer of support while...

Hi, @Hotdogsrnice. If you want to discuss your concerns with our team further, please send us a private message. Kate Wagoneer Client Services

Thanks for tagging us. Hi, markhog. Our team would like to discuss your situation further. Please send us a private message that includes your case number and we can get started. Kate Wagoneer Client Services

Our team would like to provide you some support here, rhino. Please send us a private message with more details when you get a chance. Kate Wagoneer Client Services

That's ok! The directions to send us a private message are actually in our "signature" line: "To start a conversation, click our username then select the ‘start a conversation’ button and send us your make, model year, and mileage for us to review. Staffed M-F 7:30am-5:30pm EST by the...

We would like to assist you with this concern! Please send our team a private message with more details and we can get started. Thanks. Kate Wagoneer Client Services

Good afternoon, Wagoneer Owners! We wanted to take the opportunity to alert you all of a TSB that has been released for the concern you all have mentioned. TSB 23-015-22 involves replacing affected windshields on both the Wagoneer and Grand Wagoneer. If any one needs assistance at their dealer...

Hi Everyone, We apologize for any inconvenience that this has caused you, but please know that our teams are aware of these concerns and are actively working on a resolution. In the meantime, we kindly recommend performing the following tips and tricks, since this may help retrieve your...

Thanks for tagging us. MarkL, if you want to send us a private message that includes your case number, we can dig in. Thanks! Kate Wagoneer Client Services

Part delays are certainly frustrating and we'd like to provide you some assistance. Feel free to send us a private message with more details to get started. Kate Wagoneer Client Services

This is not the experience we want for you and your Wagoneer! If you still need assistance or need us to update your case notes, send us a private message. Kate Wagoneer Client Services

Congratulations on your purchase, Wayne. If you need some assistance having these concerns addressed, we'd like to help. We're in private message to get started. Kate Wagoneer Client Services