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Share your order status/progress

tnedator

Well-known member
Just thought I would post this to give others a sense of what they might expect. Didn't see an existing thread where this would easily fit into.

I placed an order for a G3 series III on October 15th and just got word it's moved out of D and is in D1 and scheduled to ship on 11/23.
 

Jason

Well-known member
Mine was originally in JS status from Sept 2nd until Oct 14th. They removed my name from that vehicle and started a new vehicle for me which went immediately to D1 status. It went to E on the 25th and I on the 29th.

Finally went to KZ on the 6th. Waiting on an update to see when the Est arrival date is going to be.

*EDIT*

It is currently on a train and should be at the railyard near my dealer on approx the 14th.
 
Last edited:

Tdhaskins

New member
I ordered a Grand Wagoneer on 9/4 and was told it was in D status on 9/9. Today (11/6) I check the status with someone on Jeep Chat and I’m told “it’s still in the scheduling phase. That the parts are being scheduled and as soon as they are available the build will be scheduled.” They wouldn’t give me a status code but that sounds like a C or D. So it seems like I’m 2 months in and going backwards. Anyone else having this issue?
 

SNBI_07

Active member
I ordered a Grand Wagoneer on 9/4 and was told it was in D status on 9/9. Today (11/6) I check the status with someone on Jeep Chat and I’m told “it’s still in the scheduling phase. That the parts are being scheduled and as soon as they are available the build will be scheduled.” They wouldn’t give me a status code but that sounds like a C or D. So it seems like I’m 2 months in and going backwards. Anyone else having this issue?
I ordered 5 days before you and my status is the same. I dropped the order since my dealer had other inbound inventory and switched my reservation this week. Not worth waiting for me if the same unsold cars are already showing up on lots.
 

Wagonstro

Well-known member
Ordered 11/05, awaiting VON/VIN. Hope this moves quicker than my truck order (ordered 27 Aug and still not built). Does anyone know or tried to contact the concierge service once VIN is issued to see if they can track better?
 

Tdhaskins

New member
I ordered 5 days before you and my status is the same. I dropped the order since my dealer had other inbound inventory and switched my reservation this week. Not worth waiting for me if the same unsold cars are already showing up on lots.
So your dealer is getting some Grand Wagoneers? My local dealer has gotten a few Wagoneers but not Grands.
 

Wagonstro

Well-known member
So your dealer is getting some Grand Wagoneers? My local dealer has gotten a few Wagoneers but not Grands.
Local dealer here has gotten 4 Wagoneer's (Red, Grey, White, Black) and a loaded Grand Wagoneer (Red). White one sold already but they also have $5k in markups on Wagoneer, and $10k on Grand Wagoneer. We did get EP pricing but it had to be an order.
 

Wagonstro

Well-known member
Got the VON and VIN! Its a start. For those who do not know, you can put your information in at https://cryptostickers.net/ to get an automated message when your build sheet and window sticker are available. It is not a status to status update but it is something.
 

Commando

Active member
I ordered a GWSIII in April and it went to JS status in late June where it remained for months. A week ago, I received a call from Jeep (not the dealer who by the way is clueless and never informed) that my original order was cloned to a new order and vehicle, which will be accelerated through production and is expected to arrive at my dealer here in Texas no later than the end of this month. I received a new VON and VIN. After multiple checks with my dealer, they don't have any details and are still tracking the original VO and VIN. The new VON and VIN shows the vehicle to be in KZ status and I am to receive another update this Monday. According to Jeep, the status levels are updated once a week and the last one, for my vehicle, was on November 3rd.

I'm optimistic this newer vehicle will arrive to my dealer within the next week or so. I am a longtime Jeep loyalist and owner of multiple Jeep vehicles but, their dealer setup and caliber of their operation, are not equipped to handle high end buyers. My dealer now has the sales manager acting as my salesperson and even that is a challenge.
 

Jason

Well-known member
I ordered a GWSIII in April and it went to JS status in late June where it remained for months. A week ago, I received a call from Jeep (not the dealer who by the way is clueless and never informed) that my original order was cloned to a new order and vehicle, which will be accelerated through production and is expected to arrive at my dealer here in Texas no later than the end of this month. I received a new VON and VIN. After multiple checks with my dealer, they don't have any details and are still tracking the original VO and VIN. The new VON and VIN shows the vehicle to be in KZ status and I am to receive another update this Monday. According to Jeep, the status levels are updated once a week and the last one, for my vehicle, was on November 3rd.

I'm optimistic this newer vehicle will arrive to my dealer within the next week or so. I am a longtime Jeep loyalist and owner of multiple Jeep vehicles but, their dealer setup and caliber of their operation, are not equipped to handle high end buyers. My dealer now has the sales manager acting as my salesperson and even that is a challenge.
Wouldn't be River Oaks, would it?

Who gave you the new POC? If you haven't seen the POC, ask to look at it. Hopefully you were given a copy of the original POC so you can compare.

Wagoneer Concierge is 24/7. Call them. My cloned order is exactly the same as original.
 

Wagonstro

Well-known member
I can't believe what I just found out. Here is a site where you can check your VIN and get the window sticker for your vehicle - https://windowstickerlookup.com.

As I mentioned in my previous post, my initial order for a GWS3 was in April. After month long delays, Jeep called me on October 29th and stated that due to the delays, they were cloning my order and building me a newer GWS3 that should arrive this month. They gave me a new VON and VIN, so I felt reasonable assured that things were proceeding. However, in just checking the window sticker webs site, I now find out the newer vehicle that was ordered is very different in color and options resulting in a $4K price variance due to the fewer options. I'll need to wait until Monday to speak with Jeep about my order but, as of tonight this appears to be a major screwup.
You can also get your buildsheet at https://www.chrysler.com/webselfservice/BuildSheetServlet?vin=3C6UR5TL4NG160077

Just replace the VIN number after the "="
 

tnedator

Well-known member
If my wife's GW is scheduled to ship on 11/23, and assuming they actually hit that, when would I be likely to see it go into assembly and have a build sheet available on their web service?
 

Wagonstro

Well-known member
If my wife's GW is scheduled to ship on 11/23, and assuming they actually hit that, when would I be likely to see it go into assembly and have a build sheet available on their web service?
Using my truck as a gauge, it was scheduled to ship 10 Nov with an estimated build date of 8 Nov. I will be danged if it did not hit framing this morning. I still cannot access a build sheet and the dealer still shows D1 status even though it was "E" status at 4:37am this morning. When did you order it and has the dealer provided anything showing it in D1 status?
 

SNBI_07

Active member
Talked to the concierge today, my obsidian has shipped and has an arrival window of 16-26 Nov. Also got a phone call from another dealer a few miles farther away that took delivery of an identical one. Maybe I’ll visit to get a sneak peak of what’s coming if they still have it on the lot tomorrow.
 

Wagonstro

Well-known member
Talked to the concierge today, my obsidian has shipped and has an arrival window of 16-26 Nov. Also got a phone call from another dealer a few miles farther away that took delivery of an identical one. Maybe I’ll visit to get a sneak peak of what’s coming if they still have it on the lot tomorrow.
When did you order and when did you contact the concierge service? I was wondering if they would provide better production information.
 

SNBI_07

Active member
When did you order and when did you contact the concierge service? I was wondering if they would provide better production information.
This one wasn’t an order, dealer had it as inbound inventory and I put money down on it. I already had an open case w/concierge regarding my original order placed in August and I simply gave the rep my new VIN over the phone and she told me the arrival dates. I’ve been in weekly communication w/concierge since placing my order.
 

tnedator

Well-known member
Using my truck as a gauge, it was scheduled to ship 10 Nov with an estimated build date of 8 Nov. I will be danged if it did not hit framing this morning. I still cannot access a build sheet and the dealer still shows D1 status even though it was "E" status at 4:37am this morning. When did you order it and has the dealer provided anything showing it in D1 status?
Ordered on 10/15 and on Thursday he said it was in D1 with an estimated ship date of the 23rd.
 

Jason

Well-known member
If my wife's GW is scheduled to ship on 11/23, and assuming they actually hit that, when would I be likely to see it go into assembly and have a build sheet available on their web service?
My build sheet showed up the day after I went to I status. I'm thinking my window sticker showed up maybe a day or 2 after I went to KZ status.
 

Wooshkey

Member
Well, I sort of hate to post this knowing how many of you ordered back in April or May and still have not received your vehicle, but things seem to be moving along pretty quickly for my build! I signed my build sheet and paid my $500 deposit on 10/7. I got a VIN on 10/11, and on 10/20 my salesman sent an email that I have an estimated ship date of 10/30. Unfortunately, I didn't see the email until 11/5 and quickly made a $100 donation to Tread Lightly to hopefully be able to negotiate affiliate pricing when it gets here. I called the concierge tonight just to see if what they say matches up with my salesman.

The lady I got on the phone with the concierge was extremely nice, no doubt US-based, and told me that as of today 11/10 I had a status change to KZ, waiting for transport. It sounds like it has passed all inspections and is parked and waiting to be loaded onto a train. I ordered a Black on Balck Series II 4x4 with every package but the Rear-Seat Entertainment, I also passed on the passenger interactive display. The specific packages I have are the Convenience group, premium group, advanced all-terrain group, heavy-duty trailer-tow, and 2nd-row seating group.

I'm just blown away by the current status considering it has only been a few days past one month since I placed the order. This is making me wonder if the Rear-Seat Entertainment group and passenger interactive display is the cause of a lot of the delays others are having. It would make sense knowing that electronics and computer chips have been a major source of supply chain issues.

I will post more updates as my order progresses and more importantly how my price negotiation goes. As it stands my MSRP sale price is $83,615. Hopefully, I receive my Tread Lightly packet in time before it gets here so I can possibly get the 1% below invoice.
 

Jason

Well-known member
Well, I sort of hate to post this knowing how many of you ordered back in April or May and still have not received your vehicle, but things seem to be moving along pretty quickly for my build! I signed my build sheet and paid my $500 deposit on 10/7. I got a VIN on 10/11, and on 10/20 my salesman sent an email that I have an estimated ship date of 10/30. Unfortunately, I didn't see the email until 11/5 and quickly made a $100 donation to Tread Lightly to hopefully be able to negotiate affiliate pricing when it gets here. I called the concierge tonight just to see if what they say matches up with my salesman.

The lady I got on the phone with the concierge was extremely nice, no doubt US-based, and told me that as of today 11/10 I had a status change to KZ, waiting for transport. It sounds like it has passed all inspections and is parked and waiting to be loaded onto a train. I ordered a Black on Balck Series II 4x4 with every package but the Rear-Seat Entertainment, I also passed on the passenger interactive display. The specific packages I have are the Convenience group, premium group, advanced all-terrain group, heavy-duty trailer-tow, and 2nd-row seating group.

I'm just blown away by the current status considering it has only been a few days past one month since I placed the order. This is making me wonder if the Rear-Seat Entertainment group and passenger interactive display is the cause of a lot of the delays others are having. It would make sense knowing that electronics and computer chips have been a major source of supply chain issues.

I will post more updates as my order progresses and more importantly how my price negotiation goes. As it stands my MSRP sale price is $83,615. Hopefully, I receive my Tread Lightly packet in time before it gets here so I can possibly get the 1% below invoice.
I have noticed that vehicles without the rear-entertainment have been getting shipped far more than ones with it.

I'm thinking you are going to get your vehicle well before your 30 day waiting period is over for the affiliate pricing. I don't see it taking roughly 3 weeks to get to you. lol
 
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